Return Policy

Return Policy

Thank you for shopping at IT GIRL APPAREL. We value your satisfaction and strive to provide an enjoyable shopping experience. Please read our Return Policy carefully to understand the terms and conditions for returning items.

1. Eligibility for Returns

a. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging.

b. Some items, such as [list any non-returnable items], are not eligible for return. Please check the product description before making a purchase.

2. Initiating a Return

a. To initiate a return, please contact our customer service team at [your contact email] within [X] days of receiving your order.

b. Clearly state your order number, the item(s) you wish to return, and the reason for the return.

3. Return Shipping

a. Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

b. We recommend using a trackable shipping service to ensure that we receive your returned item.

4. Refund Process

a. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

b. If the return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [X] business days.

5. Exchanges

a. If you wish to exchange an item, please contact us to discuss the available options.

b. Exchanges may be subject to additional shipping charges.

7. Damaged or Defective Items

a. If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs.

8. Contact Us

If you have any questions or concerns about our Return Policy, please contact us